Warranty

Each product page shows its warranty. There are three kinds:

• Replacement period: if the product is faulty within these days, we replace it with a new one after checking.
• Brand warranty: the manufacturer or its distributor repairs or replaces it. We handle the claim for you.
• Shop warranty: we repair or replace it ourselves.

What is not covered

• Physical damage, burns, liquid damage or a broken warranty sticker.
• Damage from power problems, wrong installation or misuse.
• Consumables such as ink and toner once opened, unless they are faulty.

How to claim

Keep your invoice. Bring the product with its box and accessories to the shop, or contact us to send it by courier. Brand warranty checks can take a few weeks; we keep you updated by SMS.